Repair Technician – RMA Repair Center

Foxconn Industrial Internet - FII•Houston, TX

About The Position

The Repair Technician diagnoses, troubleshoots, repairs, and validates defective AI server systems, electronic assemblies, and components received through the Return Merchandise Authorization (RMA) process. The role supports the RMA Repair Center by efficiently restoring returned products to customer-ready condition while meeting quality, reliability, and turnaround-time requirements. The Repair Technician works with Quality Engineering, Failure Analysis Engineering, Test Engineering, Manufacturing Engineering, and RMA Operations teams to identify failure modes, implement repair solutions, and improve repair processes. Duties include repairing server systems and electronic assemblies, testing and validating repaired products, documenting failures and repair actions, supporting quality and corrective-action activities, maintaining component traceability, and complying with repair, ESD, safety, product-security, and data-protection procedures.

Requirements

Technical diploma, associate degree, or equivalent experience in Electronics, Electrical Engineering, Mechatronics, or a related technical field.
1–3 years of experience in electronics troubleshooting, repair, or testing in a high-tech manufacturing or electronics repair environment.
Experience repairing electronic circuit boards, server systems, or complex electronic assemblies.
Knowledge of electronic components, circuit fundamentals, and hardware troubleshooting techniques.
Ability to read electrical schematics, wiring diagrams, and technical documentation.
Experience using electronic test equipment such as digital multimeters, oscilloscopes, power supplies, and diagnostic tools.
Basic knowledge of computer hardware, operating systems, and server architecture.
Strong attention to detail, problem-solving skills, and quality orientation.

Nice To Haves

Experience in AI server, data center, or enterprise server manufacturing.
Familiarity with GPU-based server platforms and high-performance computing systems.
Experience troubleshooting NVIDIA GPU-based systems or other advanced accelerator platforms.
Experience with board-level repair, soldering, component replacement, and electronic rework.
Familiarity with BMC, BIOS, firmware, POST, and server diagnostic tools.
IPC-A-610 or IPC-7711/7721 certification is a plus.

Responsibilities

Diagnose, troubleshoot, and repair defective AI server systems, server motherboards, electronic assemblies, and related components.
Identify hardware failures involving CPUs, GPUs, memory modules, PCIe devices, power supplies, networking components, and storage devices.
Perform component-level and board-level repairs, rework, and replacement of defective components, connectors, cables, and assemblies using appropriate tools and established procedures.
Troubleshoot server power-up failures, boot issues, hardware communication errors, and system performance abnormalities.
Follow approved repair instructions, engineering specifications, and standard operating procedures.
Perform functional and diagnostic testing and verify repaired products meet electrical, functional, and performance requirements before release.
Use approved test programs, diagnostic tools, and test equipment for server-level validation; ensure products pass required testing before return to inventory or shipment to customers.
Document failure symptoms, diagnostic findings, root-cause information, and repair actions; maintain accurate repair records and traceability of replaced components.
Collaborate with Failure Analysis and Quality Engineering teams to identify recurring defects and failure trends.
Provide technical feedback on product failures, repair challenges, and potential process improvements; support corrective and preventive action activities and continuous improvement initiatives.
Meet defined quality standards and RMA turnaround-time targets.
Handle customer products and sensitive electronic components properly, including ESD-controlled materials; follow ESD, safety, product-security, and data-protection requirements.
Label, document, and release repaired products according to established procedures.
Identify opportunities to improve repair yield, turnaround time, and technician productivity, and participate in initiatives to reduce repeat failures and unnecessary component replacements.
Support development and improvement of repair procedures, troubleshooting guides, and work instructions.
Share technical knowledge and best practices with other repair technicians.