Repair Center Technician Associate

Patterson Companies, Inc.•Waukesha, WI

4d•$17 - $22

About The Position

The Repair Center Technician Associate provides hands-on technical support in a repair center by diagnosing, testing, assembling, and repairing equipment and components to ensure products meet quality and performance standards. The role supports efficient repair turnaround times while following established procedures, safety standards, and technical specifications. The position involves equipment and component diagnostics, disassembly, repair, modification, reassembly, calibration, and operational checkout. The technician tests and troubleshoots repaired products with standard, bench-type, automated, and specialized measuring and test equipment; documents work and results; follows repair and return workflows; and communicates recurring issues to relevant teams to support continuous improvement. The work requires attention to detail, manual dexterity, the ability to follow technical instructions, and the ability to complete assigned tasks independently once trained. The environment can be noisy and includes frequent standing, movement, repetitive motions, handling tools and equipment, and lifting or carrying items. The stated compensation range is $16.97–$22.10. Patterson describes its culture as people-first, always advancing, and results-driven, and offers eligible employees competitive benefits, incentive programs, and rewards.

Requirements

High school diploma or equivalent, or equivalent education and/or experience.
Experience in equipment repair, assembly, or technical troubleshooting.
Basic mechanical aptitude and ability to learn and apply standard tools, equipment, and repair techniques under guidance.
Ability to use common hand tools, cordless drills/drivers, and basic precision measuring tools such as calipers and micrometers while following established procedures.
Ability to read, understand, and follow written and verbal work instructions, safety guidelines, and technical documentation.
Basic computer proficiency, including Windows-based systems and applications.
Manual dexterity and hand-eye coordination.
Attention to detail.
Ability to prioritize assigned tasks, manage time within defined workflows, and work productively in a fast-paced environment.
Ability to work independently on assigned tasks once trained and communicate professionally with supervisors, coworkers, and support teams.

Nice To Haves

Associate's degree in electronics or another related field.
Certified Electronics Technician (CET) certification or previous completion of courses in Industrial Electricity and Digital Electronics.

Responsibilities

Diagnose, disassemble, repair, modify, reassemble, calibrate, and perform operational checkout of equipment and components to restore functionality and meet specifications.
Test, troubleshoot, and verify repaired products using standard, bench-type, automated, and specialized measuring and test equipment.
Examine and repair precision components and units, identify defects, and verify proper fit, function, dimensional accuracy, and conformance to specifications.
Document test procedures, results, repairs, and corrective actions according to established repair, quality, and documentation processes.
Follow repair and return workflows to support quality outcomes, reduced cycle times, and customer satisfaction.
Identify recurring product or component issues and communicate findings to appropriate teams, including product development or engineering.
Comply with company and department policies and standards, and perform other duties as assigned.

Benefits

Full medical, dental, and vision benefits
Integrated wellness program
401(k) match retirement savings plan
Paid time off (PTO)
Holiday pay and floating holidays
Volunteer time off (VTO)
Educational assistance program
Full paid parental and adoption leave
Employee assistance program
Patterson Perks Program
Competitive benefits, unique incentive programs, and rewards for eligible employees