Data Center Logistics Specialist III

DHL Supply Chain•Fairfax, IA
•Onsite

About The Position

The Data Center Logistics Specialist III coordinates and directs daily activities across assigned specialist and clerk teams. The role drives team execution through daily performance tracking and reporting, coordinates and delegates resources to resolve most issues, maintains process discipline, and leads the data center safety culture. The position is on-site and works first shift, Monday through Friday, at a pay rate of $34.05 per hour. The specialist is expected to perform and train others in the responsibilities of a Data Center Specialist and Data Center Clerk. The role oversees receiving, inventory, rack delivery, and decommissioning workflows; balances work assignments against priorities, service-level agreements, and workload; coaches team members; resolves operational issues; and communicates performance, risks, and priorities to leadership and partner teams. The position also supports onboarding, inventory accuracy, safe work practices, process improvements, and effective handoffs between shifts or teams.

Requirements

  • High school diploma or equivalent.
  • Ability to read, write, and speak English.

Nice To Haves

  • Previous experience in a data center is desirable.

Responsibilities

  • Assign work according to priority, service-level agreements, and workload balance.
  • Ensure receiving, inventory, rack delivery, and decommissioning workflows are executed efficiently.
  • Monitor real-time performance and adjust work assignments throughout the shift.
  • Track daily performance using scorecards, dashboards, or trackers; provide shift-level recaps, escalation summaries, and performance updates.
  • Coach and train team productivity, accuracy, and service-level adherence; support onboarding and training of new team members.
  • Identify performance gaps and take corrective action in real time.
  • Break shift plans into actionable tasks, anticipate bottlenecks, and adjust tasks proactively.
  • Coordinate with transport, tech operations, inventory control, and other partner teams to manage dependencies and handoffs.
  • Troubleshoot workflow disruptions, delays, and errors; resolve issues within authority, escalate when needed, and take actions to prevent recurrence.
  • Serve as the primary point of contact for shift-level execution issues and communicate status, risks, and priorities to leadership and partner teams.
  • Oversee inventory accuracy and discrepancy resolution, and ensure inventory transactions and tracking are properly executed.
  • Validate adherence to standard operating procedures and operational standards; reinforce best practices and implement process changes directed by leadership.
  • Identify and address safety risks immediately, lead by example in safety behaviors, and promote the data center safety culture.
  • Share best practices across shifts or teams.
  • Conduct shift start and end meetings.
  • Complete and train others in the responsibilities of a Data Center Specialist and Data Center Clerk.
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