Data Center Logistics Specialist III

DHL (Supply Chain)•Kansas City, MO
•Onsite

About The Position

The Data Center Logistics Specialist III coordinates and directs daily activities across assigned specialist and clerk teams, driving execution through performance tracking and reporting. The role coordinates and delegates resources to resolve most issues, owns process discipline, and leads the data center’s safety culture. The position supports and can perform the responsibilities of both a Data Center Specialist and Data Center Clerk. It oversees receiving, inventory, rack delivery, and decommissioning workflows; monitors shift performance and work assignments; coaches and trains team members; resolves workflow issues; coordinates with partner teams; and ensures accurate inventory transactions, SOP adherence, safe work practices, and effective shift handoffs. The schedule is Monday through Thursday, 3:00 p.m. to 1:30 a.m. This is not a remote position. Pay is $35.30 per hour.

Requirements

  • High school diploma or equivalent.
  • Ability to read, write, and speak English.

Nice To Haves

  • Previous data center experience is desirable.

Responsibilities

  • Complete and train others in the responsibilities of a Data Center Specialist and Data Center Clerk.
  • Assign work according to priority, service-level agreements (SLAs), and workload balance.
  • Ensure receiving, inventory, rack delivery, and decommissioning workflows are executed efficiently.
  • Monitor real-time performance and adjust work assignments throughout the shift.
  • Track daily performance using scorecards, dashboards, or trackers; provide shift-level recaps, escalation summaries, and performance updates.
  • Coach and train team productivity, accuracy, and SLA adherence; support onboarding of new team members.
  • Identify performance gaps and take corrective action in real time.
  • Break shift plans into actionable tasks, anticipate bottlenecks, and adjust tasks proactively.
  • Coordinate with transport, technology operations, inventory control, and other partner teams on dependencies and handoffs.
  • Troubleshoot workflow disruptions, delays, and errors; resolve issues within authority, escalate when needed, and help prevent recurrence through corrective actions and communications.
  • Act as the primary point of contact for shift-level execution issues and communicate status, risks, and priorities to leadership and partner teams.
  • Oversee inventory accuracy and discrepancy resolution, and ensure proper execution of inventory transactions and tracking.
  • Validate adherence to SOPs and operational standards and reinforce best practices.
  • Identify and address safety risks immediately, leading by example in safety behaviors.
  • Implement process changes directed by leadership and share best practices across shifts or teams.
  • Conduct shift start and end meetings.
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