Data Center Logistics Specialist III

DHL Supply Chain•Kansas City, MO

5d•Onsite

About The Position

The Data Center Logistics Specialist III coordinates and directs daily activities across assigned specialist and clerk teams, driving execution through performance tracking and reporting. The role coordinates and delegates resources to resolve most issues, maintains process discipline, and leads the data center safety culture. This is a second-shift position, Monday through Thursday, 3:00 p.m. to 1:30 a.m., at $35.30 per hour. It is not remote.

Requirements

High school diploma or equivalent required.
Ability to read, write, and speak English.

Nice To Haves

Previous experience in a data center is desirable.

Responsibilities

Complete and train others in the responsibilities of a Data Center Specialist and Data Center Clerk.
Assign work according to priority, service-level agreements (SLAs), and workload balance.
Ensure receiving, inventory, rack delivery, and decommissioning workflows are executed efficiently.
Monitor real-time performance and adjust work assignments throughout the shift.
Track daily performance using scorecards, dashboards, or trackers.
Coach and train team members on productivity, accuracy, and SLA adherence; identify gaps and take corrective action in real time.
Provide shift-level reporting, including recaps, escalation summaries, and performance updates.
Translate daily and shift plans into actionable tasks; anticipate bottlenecks and proactively adjust tasks.
Coordinate with upstream and downstream teams, including transport, tech operations, and inventory control.
Troubleshoot workflow disruptions, delays, and errors; resolve issues within authority, escalate when appropriate, and take action to prevent recurrence.
Provide on-the-floor coaching, support onboarding and training, and reinforce SOP adherence and best practices.
Serve as the primary point of contact for shift-level execution issues and communicate status, risks, and priorities to leadership and partner teams.
Coordinate dependencies with technical teams, transport, and inventory control, and ensure clean handoffs between shifts or teams.
Oversee inventory accuracy and discrepancy resolution; ensure proper inventory transactions and tracking.
Validate adherence to SOPs and operational standards.
Identify and address safety risks immediately, leading by example in safety behaviors.
Implement process changes directed by leadership and share best practices across shifts or teams.
Conduct shift start and end meetings.