Data Center Logistics Specialist III

DPDHL•Fairfax, IA

1d•Onsite

About The Position

The Data Center Logistics Specialist III coordinates and directs daily activities across assigned teams of specialists and clerks. The role drives team execution through daily performance tracking and reporting, coordinates and delegates resources to resolve most issues, owns process discipline, and leads the data center safety culture. The specialist ensures operational workflows—including receiving, inventory, rack delivery, and decommissioning—are executed efficiently. The role monitors performance and workload during the shift, coaches and trains team members, resolves workflow issues, supports accurate inventory transactions, communicates shift status and risks, and ensures effective handoffs between shifts and partner teams.

Requirements

High school diploma or equivalent.
Ability to read, write, and speak English.

Nice To Haves

Previous data center experience.

Responsibilities

Complete and train to the roles and responsibilities of a Data Center Specialist and Data Center Clerk.
Assign work according to priority, SLA, and workload balance.
Ensure receiving, inventory, rack delivery, and decommissioning workflows are executed efficiently.
Monitor real-time performance and adjust work assignments throughout the shift.
Track daily performance using scorecards, dashboards, or trackers.
Coach and train team productivity, accuracy, and SLA adherence.
Identify performance gaps and take corrective action in real time.
Provide shift-level reporting, including recaps, escalation summaries, and performance updates.
Break daily and shift plans into actionable tasks; anticipate bottlenecks and proactively adjust tasks.
Align work with upstream and downstream teams, including transport, tech operations, and inventory control.
Troubleshoot workflow disruptions, delays, and errors; resolve issues within authority and escalate when appropriate.
Prevent recurring issues through corrective actions and communication.
Support onboarding and training of new team members; reinforce SOP adherence and best practices.
Serve as the primary point of contact for shift-level execution issues.
Communicate status, risks, and priorities to leadership and partner teams.
Coordinate dependencies with tech teams, transport, and inventory control, and ensure clean shift or team handoffs.
Oversee inventory accuracy and discrepancy resolution, and ensure proper execution of inventory transactions and tracking.
Validate adherence to SOPs and operational standards.
Identify and address safety risks immediately, leading by example in safety behaviors.
Implement process changes directed by leadership and share best practices across shifts or teams.
Conduct shift-start and shift-end meetings.