Data Center Logistics Specialist III

DHL (Supply Chain)•Cedar Rapids, IA
•Onsite

About The Position

The Data Center Logistics Specialist III coordinates and directs daily activities across assigned specialist and clerk teams. The role drives team execution through daily performance tracking and reporting, coordinates and delegates resources to resolve most issues, owns process discipline, and leads the data center’s safety culture. The position requires working on-site during the first shift, Monday through Friday. The specialist can perform and train others in Data Center Specialist and Data Center Clerk responsibilities. They coordinate operational workflows, coach team members, address workflow issues, communicate shift status and risks, and support accurate inventory management and safe, consistent execution.

Requirements

  • High school diploma or equivalent.
  • Ability to read, write, and speak English.

Nice To Haves

  • Previous data center experience is desirable.

Responsibilities

  • Assign work based on priority, service-level agreements, and workload balancing.
  • Ensure receiving, inventory, rack delivery, and decommissioning workflows are executed efficiently.
  • Monitor real-time performance and adjust assignments throughout the shift.
  • Track daily performance using scorecards, dashboards, or trackers; provide shift-level recaps, escalation summaries, and performance updates.
  • Break down daily and shift plans into actionable tasks, anticipate bottlenecks, and adjust tasks proactively.
  • Coach and train team members on productivity, accuracy, and service-level adherence; support onboarding and reinforce standard operating procedures and best practices.
  • Identify performance gaps and take corrective action in real time.
  • Troubleshoot workflow disruptions, delays, and errors; resolve issues within authority, escalate when appropriate, and help prevent recurrence through corrective actions and communications.
  • Serve as the primary point of contact for shift-level execution issues and communicate status, risks, and priorities to leadership and partner teams.
  • Coordinate with transport, technical operations, and inventory control teams on dependencies and ensure clean handoffs between shifts or teams.
  • Oversee inventory accuracy and discrepancy resolution, and ensure proper execution of inventory transactions and tracking.
  • Validate adherence to standard operating procedures and operational standards.
  • Identify and address safety risks immediately and lead by example in safety behaviors.
  • Implement process changes directed by leadership and share best practices across shifts or teams.
  • Conduct shift-start and shift-end meetings.
  • Perform and train others in the responsibilities of a Data Center Specialist and Data Center Clerk.
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