Data Center Logistics Specialist III

DHL (Supply Chain)•Rosemount, MN
•Onsite

About The Position

The Data Center Logistics Specialist III coordinates and directs daily activities across assigned teams of specialists and clerks. The role drives team execution through daily performance tracking and reporting, delegates resources to resolve most issues, maintains process discipline, and leads the data center safety culture. It includes carrying out and training others in Data Center Specialist and Data Center Clerk responsibilities, coordinating operational workflows, supporting team performance, resolving workflow issues, and communicating with leadership and partner teams. The position is on-site and works Monday through Friday on the first shift. The listed pay rate is $34.85 per hour.

Requirements

  • High school diploma or equivalent.
  • Ability to read, write, and speak English.

Nice To Haves

  • Previous data center experience is desirable.

Responsibilities

  • Complete and train others in the responsibilities of a Data Center Specialist and Data Center Clerk.
  • Assign work based on priority, service-level agreements (SLAs), and workload balancing.
  • Ensure receiving, inventory, rack delivery, and decommissioning workflows are executed efficiently.
  • Monitor real-time performance and adjust work assignments throughout the shift.
  • Track daily performance using scorecards, dashboards, or trackers.
  • Coach and train the team on productivity, accuracy, and SLA adherence.
  • Identify performance gaps and take corrective action in real time.
  • Provide shift-level recaps, escalation summaries, and performance updates.
  • Break daily or shift plans into actionable tasks, anticipate bottlenecks, and adjust tasks proactively.
  • Coordinate with upstream and downstream teams, including transport, tech operations, and inventory control.
  • Troubleshoot workflow disruptions, delays, and errors; resolve issues within authority, escalate when needed, and prevent recurrence through corrective actions and communication.
  • Provide on-the-floor coaching and support onboarding and training of new team members.
  • Reinforce SOP adherence and best practices.
  • Serve as the primary point of contact for shift-level execution issues.
  • Communicate status, risks, and priorities to leadership and partner teams.
  • Coordinate dependencies with technical teams, transport, and inventory control, and ensure clean handoffs between shifts or teams.
  • Oversee inventory accuracy and discrepancy resolution, and ensure proper inventory transactions and tracking.
  • Validate adherence to SOPs and operational standards.
  • Identify and address safety risks immediately, leading by example in safety behaviors.
  • Implement process changes directed by leadership and share best practices across shifts or teams.
  • Conduct shift start and end meetings.
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