Government and Public Sector - Service Delivery Center - Data, Application and Automation Analyst

EY•San Antonio, TX

23h•$46,700 - $108,100•Hybrid

About The Position

The Service Delivery Center is made up of high-performing, U.S.-based professionals who work closely with EY engagement teams to deliver project-based work and managed services to government clients. The Service Delivery Center is a core component of the Government & Public Sector practice. We currently have an opportunity for a Data, Application & Automation Delivery Staff professional to join our growing AI & Data practice. In this role, you will help build, maintain, and enhance the data platforms, databases, applications, codebases, reports, integrations, and automations that support client operations. Working as part of an experienced technical delivery team, you will develop assigned solution components, test and document changes, investigate technical issues, and support the reliable operation and continuous improvement of established systems. The work may include databases, data pipelines, reporting solutions, Power Apps, Power Automate flows, application code, APIs, scheduled processes, and system integrations. Your primary focus will be hands-on technical delivery and the production of reliable, accurate, and maintainable solutions.

Requirements

Must be able to obtain and maintain a secret clearance or higher
Must have a bachelor’s degree and a minimum of two years of related professional experience
Must be comfortable working in-person as needed
Relevant experience developing, maintaining, enhancing, or supporting data, application, analytics, or automation solutions through professional work, internships, academic projects, or comparable technical experience
Experience with SQL and foundational relational-database concepts, including queries, tables, data structures, and data quality
Coding or scripting experience using Python, JavaScript, PowerShell, R, or a comparable language
Familiarity with data extraction, transformation, loading, ingestion, integration, and validation processes
Experience with or exposure to Microsoft Power Platform solutions, including Power Apps and Power Automate
Experience with or exposure to Microsoft Power BI, Tableau, or a comparable business-intelligence and data-visualization platform
Familiarity with applications, scripts, workflows, codebases, data pipelines, integrations, or scheduled processes
Familiarity with source control, testing, technical documentation, release practices, and structured issue tracking
Strong written and verbal communication skills
Flexibility and ability to work effectively with nationally distributed teams
Ability to prioritize assignments, meet deadlines, follow up on open issues, and communicate risks or blockers
Excellent English-language skills, both written and verbal

Nice To Haves

Experience working with Microsoft Dataverse, SharePoint, Power Pages, Power BI semantic models, or related Microsoft 365 and Power Platform technologies
Familiarity with cloud data technologies or platforms such as Microsoft Azure, Amazon Web Services, Databricks, Snowflake, or comparable technologies
Familiarity with API development, system integration, scheduled processing, middleware, or event-driven solutions
Experience supporting applications, databases, data platforms, analytics environments, or automated business processes
Familiarity with data migration, platform modernization, application enhancement, or cloud transformation
Familiarity with monitoring, logging, alerting, operational metrics, or service-quality measures
Awareness of data governance, metadata, lineage, access controls, retention, privacy, and secure data-handling practices
Experience developing solutions for government clients or within environments that require formal security, documentation, change-control, and approval processes
Relevant Microsoft, Power Platform, cloud, data, agile delivery, or software-development certifications

Responsibilities

Develop, maintain, test, document, and improve assigned components of data platforms, databases, applications, codebases, integrations, analytics products, and business-process automations
Work from defined functional, operational, and technical requirements to complete development and support tasks
Develop and maintain Microsoft Power Platform solutions, including Power Apps, Power Automate flows, and related integrations
Develop and enhance dashboards, reports, data models, and analytics products using Power BI, Tableau, or comparable technologies
Write, test, and maintain SQL queries, scripts, stored procedures, data transformations, and other database components
Support data extraction, ingestion, transformation, loading, validation, and integration processes
Assist with the development and maintenance of data pipelines, scheduled jobs, automated processes, and application integrations
Maintain and enhance existing applications, scripts, APIs, workflows, and reusable code components
Connect databases, applications, cloud services, Microsoft 365 technologies, and external systems using approved integration methods
Perform data validation and investigate data-quality issues, incomplete records, unexpected results, and processing failures
Apply established development, testing, documentation, release, security, and change-management practices
Participate in code reviews and incorporate technical feedback from Senior and Manager professionals
Execute test cases, document results, and confirm that assigned changes meet defined requirements and acceptance criteria
Troubleshoot defined defects, failed jobs, data issues, application problems, integration failures, and automation errors
Assist with root-cause analysis and implementation of corrective actions under the guidance of more experienced team members
Support application releases, platform changes, data migrations, software upgrades, and modernization activities
Identify and communicate defects, risks, dependencies, recurring issues, and blockers that may affect assigned work
Contribute ideas for reducing manual effort, improving existing workflows, increasing reliability, and creating reusable delivery components
Prepare and maintain technical documentation, including data flows, configuration details, operating procedures, test evidence, release notes, and known-issue guidance
Participate in internal, engagement-team, and client discussions to clarify requirements, review progress, demonstrate completed work, and understand operational issues
Collaborate with developers, data engineers, analysts, platform specialists, and other engagement professionals
Support compliance with applicable security, privacy, accessibility, data-governance, and client-specific delivery requirements
Complete engagement-specific responsibilities in accordance with established scope, quality, schedule, service, security, and client requirements