Delivery Solutions Architect - Public Sector (DOJ)
About The Position
Databricks is seeking a Delivery Solutions Architect to accelerate customer adoption and growth of the Databricks Data Intelligence Platform. This hybrid technical and commercial role partners with sales and field engineering teams and is accountable for helping strategic customers realize value from selected Databricks workloads and achieve successful production use. The role leads post-sale technical strategy and execution across customer use cases, building relationships with customer stakeholders and executives, coordinating Databricks teams and resources, and serving as a technical lead across Databricks products. The position is based remotely in the Huntsville, Alabama region, requires an active Top Secret Clearance and U.S. citizenship, and may involve up to 30% travel. It reports to a DSA Manager within Field Engineering.
Requirements
- U.S. citizenship.
- Active Top Secret Clearance.
- At least 7 years of experience accountable for technical project or program delivery in Data and AI, with the ability to contribute to technical debates and customer design choices.
- Programming experience in Python, SQL, or Scala.
- Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
- Understanding of solution architecture for distributed data systems.
- Understanding of how to attribute business value and outcomes to project deliverables.
- Technical program or project management experience, including accountability for account, stakeholder, and resource management.
- Experience resolving complex, significant escalations with senior customer executives.
- Experience conducting open-ended discovery workshops, creating strategic roadmaps, performing business analysis, and managing complex program or project delivery.
- Track record of overachievement against quota, goals, or similar objective targets.
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
- Ability to travel up to 30% when needed.
- Residence in the greater Huntsville, Alabama region.
Responsibilities
- Engage with Solutions Architects to understand prioritized customers’ full use case demand plans.
- Lead technical account strategy and execution plans after technical wins for most Databricks use cases in strategic accounts.
- Serve as the accountable technical leader for assigned customer use cases across selling teams and internal stakeholders, driving onboarding, enablement, success, go-live, and healthy workload consumption.
- Act as the first contact for technical issues or questions about the production and go-live status of agreed-upon use cases.
- Coordinate Shared Services, User Education, Onboarding/Technical Services, Support, and expert technical resources to address work outside the role’s scope or expertise.
- Create and execute plans for accelerating key use cases into production, coordinating with Professional Services on engagement proposals.
- Navigate Databricks Product and Engineering teams for product innovations, private previews, and upgrade needs.
- Develop execution plans covering use cases moving from win to production, enablement and user growth, product adoption, optimization of current investments, and executive and operational governance.
- Provide internal and external KPI updates to the Technical GM on usage, customer health, investment status, risks, product adoption, and use case progression.
Benefits
- Annual performance bonus eligibility
- Equity
- Comprehensive benefits and perks
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
