Delivery Solutions Architect - Public Sector (Defense Industrial Base)

Databricks • United States, CA

1d • Remote

About The Position

Databricks is seeking a Delivery Solutions Architect (DSA) to help customers adopt and succeed with the Databricks Data Intelligence Platform. The role collaborates with sales and field engineering teams to accelerate adoption and growth, while providing technical accountability and guidance to complex customers so they can increase usage of selected Databricks workloads and maximize platform value and return on investment.

This hybrid technical and commercial role drives growth within assigned customers and use cases by engaging customer stakeholders, building executive relationships, coordinating specialized Databricks teams, and developing plans and strategies. The DSA also serves as the post-sale technical lead across Databricks products, using technical expertise and credibility to communicate effectively at all organizational levels. The position reports directly to a DSA Manager in the Field Engineering organization.

The role is remote within the United States and may require up to 30% travel. U.S. citizenship is required to access classified information due to federal contract requirements and client site access obligations.

Requirements

• U.S. citizenship.
• At least 7 years of experience being accountable for technical project or program delivery in Data and AI, with the ability to contribute to customer technical debate and design choices.
• Programming experience in Python, SQL, or Scala.
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
• Understanding of solution architecture for distributed data systems.
• Understanding of how to attribute business value and outcomes to project deliverables.
• Technical program or project management experience, including accountability for account, stakeholder, and resource management.
• Experience resolving complex, important escalations with senior customer executives.
• Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis, and managing delivery of complex programs or projects.
• Track record of overachievement against quota, goals, or similar objective targets.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience.
• Ability to travel up to 30% when needed.

Responsibilities

• Engage with Solutions Architects to understand the full use-case demand plan for prioritized customers.
• Lead technical account strategy and execution after the technical win for most Databricks use cases in strategic accounts.
• Serve as the accountable technical leader for assigned use cases and customers across selling teams and internal stakeholders, driving onboarding, enablement, success, go-live, and healthy workload consumption.
• Act as the first contact for technical issues or questions related to production and go-live status of agreed use cases.
• Coordinate Shared Services, User Education, Onboarding/Technical Services, Support, and expert technical resources, escalating work beyond the role's scope or expertise.
• Create, own, and execute a point of view on accelerating key use cases into production, coordinating with Professional Services on engagement proposals.
• Navigate Databricks Product and Engineering teams regarding product innovations, private previews, and upgrades.
• Develop execution plans covering customer-facing technical workstreams, including use cases moving from win to production, enablement and user growth, product adoption, current-investment needs such as cloud cost control and optimization, and executive and operational governance.
• Provide internal and external KPI updates to the Technical GM on usage and customer health, investment status, risks, product adoption, and use-case progression.

Benefits

• The total compensation package may include eligibility for an annual performance bonus, equity, and benefits offered in the employee's region. Specific regional benefit details are available through the company's benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior