Data Analytics Manager - Cleveland District - Central Region

Aramark•Cincinnati, OH

2d•$100,000 - $110,000•Onsite

About The Position

The Data Analytics Manager supports Aramark Sports + Entertainment venues in the Cleveland district and Central Region by delivering high-quality insights that drive smarter decisions and enhance business outcomes. This role partners with Aramark operations leaders and venue clients to understand performance, proactively identify challenges, and recommend proactive data-driven solutions. The role will be supporting Rocket Arena, Cleveland Metroparks Zoo, among others. The right candidate brings strong quantitative skills, a talent for communicating insight clearly, and a genuine interest in the sports and entertainment industry. This is a high-visibility role with meaningful exposure to both Aramark leadership and external client partners.

Requirements

Bachelor’s degree is required in Mathematics, Statistics, Accounting or Finance or another scientific discipline.
Minimum of 5-7 years of experience in an analytical function preferred.
Advanced analytical ability and spreadsheet modeling skills are required.
Exhibits an analytical mindset, with curiosity to explore data to find new solutions or answers.
Moderate experience with SQL, Python, or R for data manipulation.
Familiarity with AI in business context along with curiosity and drive to explore emerging AI technologies.
Excellent written and verbal skills and the ability to interface with multiple levels of management are essential.
Strong organizational, project management and time management skills.
Ability to effectively communicate findings, analysis, implications, and recommendations to varied stakeholder audiences.
Proven ability to lead and develop a team of data analysts.
Extensive experience with the Microsoft Office package, specifically a high level of proficiency with Excel and PowerPoint.

Nice To Haves

Master’s degree a plus but not required.
Experience in developing BI Tools (Ex. Power BI) a plus.

Responsibilities

Build strong working relationships with clients, functioning as a reliable analytical resource for strategic planning and performance review needs.
Present data insights to senior management and clients clearly telling the data story and providing actionable recommendations.
Partner with clients on conducting research on hospitality across premium, suites, and concessions consumers.
Identify opportunities to create and meet consumer demand. Work with internal and external strategic partners to pilot new concepts to advance customer experience across venues.
Analyze business performance data from a multitude of sources including labor tracking, Point of Sale, and inventory management systems to identify opportunities to improve operations and recommend data-driven action plans.
Design compelling data visualizations and reports to effectively present complex data insights to stakeholders and clients.
Lead the creation and development of key performance reporting to multiple stakeholders including the Aramark operations team and clients.
Generate ad-hoc analyses to measure the outcome of short-term strategies. Work with cross-functional teams to define insights and analytics required to measure success.
Leverage consumer analytics to understand customer purchasing behavior across Aramark’s Sports + Entertainment venues in the Central Region.
Support development of pricing, product mix, and placement that drive revenue and fan satisfaction alike.
Innovate ways to streamline the collection and synthesis of information by improving business processes and organization.
Stay informed on emerging AI tools, technology, and industry best practices to implement in order to meet Aramark Data Science’s business goals.