Dairy Supervisor

Albertsons Companies•Coppell, TX
•Onsite

About The Position

The Dairy Supervisor supports the daily operation of the Dairy Department by ensuring excellent customer service, maintaining product quality and freshness, supervising department associates, and carrying out merchandising and inventory practices that support sales and profitability. The role helps keep the department clean, organized, and fully stocked while meeting company standards and operational goals. The supervisor oversees department activities and workflow, supports inventory and ordering, and ensures products are stocked, rotated, and merchandised appropriately. They provide courteous customer assistance, maintain product freshness and food safety, and help train and coach associates. The role also supports scheduling and labor utilization, promotional execution, shrink reduction, safety practices, and compliance with company policies and applicable regulations.

Requirements

  • High school diploma or equivalent preferred.
  • Previous grocery retail or dairy department experience preferred.
  • Leadership, supervisory, or team lead experience preferred.
  • Strong organizational, communication, and customer service skills.
  • Ability to prioritize tasks and work effectively in a fast-paced environment.
  • Basic knowledge of inventory management, merchandising, and food safety practices.
  • Ability to stand and walk for extended periods.
  • Ability to frequently lift, carry, and move products weighing up to 50 pounds.
  • Ability to work in refrigerated environments for prolonged periods.
  • Ability to bend, reach, squat, and perform repetitive lifting tasks.
  • Availability to work flexible schedules, including mornings, evenings, weekends, and holidays as business needs require.

Nice To Haves

  • High school diploma or equivalent.
  • Previous grocery retail or dairy department experience.
  • Leadership, supervisory, or team lead experience.

Responsibilities

  • Oversee daily Dairy Department activities and assist in coordinating department workflow.
  • Maintain appropriate inventory levels and assist with ordering, receiving, and inventory management.
  • Ensure products are stocked, faced, rotated, and merchandised according to company standards.
  • Monitor out-of-stock conditions and take corrective action to maximize product availability.
  • Provide prompt, courteous customer service and address questions, concerns, and special requests professionally.
  • Ensure dairy products meet freshness, quality, and food safety standards; monitor code dates and use FIFO rotation.
  • Remove damaged, expired, or unsaleable products and maintain accurate pricing, signage, and product information.
  • Assist with training, coaching, and developing department associates; communicate goals and expectations.
  • Promote accountability, teamwork, and a positive work environment.
  • Support scheduling and labor utilization to meet operational needs.
  • Execute merchandising plans, displays, and promotional programs and maintain attractive department conditions.
  • Monitor department performance, identify sales-growth opportunities, and help reduce shrink.
  • Follow food safety, sanitation, regulatory, and company requirements; maintain proper refrigeration temperatures and storage conditions.
  • Support department inspections and food safety audits.
  • Maintain a safe, clean working environment, follow safety procedures, report hazards and accidents, and ensure associates follow safety standards.

Benefits

  • Competitive wages paid weekly.
  • Access to up to 50% of earned wages before payday through the company's partnership with Stream.
  • Associate discounts.
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
  • Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
  • Training, career growth, and development support.
  • Inclusive work environment with talented colleagues who reflect the communities served.
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