Dairy Supervisor

Albertsons Companies•Longview, TX
•Onsite

About The Position

The Dairy Supervisor oversees the daily operations of the dairy department, ensuring product availability and freshness, merchandising standards, food safety compliance, and excellent customer service. The role supports department leadership by supervising associates, maintaining inventory accuracy, and helping achieve sales, shrink, and labor goals while providing a positive shopping experience. The supervisor leads department activities such as stocking, product rotation, merchandising, inventory replenishment, and maintaining clean, organized dairy cases and coolers. They serve customers, resolve concerns, coach and assign work to associates, support promotional plans, and help maintain pricing and signage. The role also involves monitoring food safety and storage conditions, maintaining required records, reducing waste and shrink, and identifying operational improvements. The position may provide operational leadership when department management is absent.

Requirements

  • High school diploma or equivalent preferred.
  • Previous grocery, dairy, retail, or supervisory experience preferred.
  • Strong leadership, communication, and customer service skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic computer and inventory management skills.
  • Ability to stand, walk, bend, reach, and lift throughout the workday.
  • Ability to lift and carry up to 50 pounds regularly.
  • Ability to work in refrigerated environments for extended periods.
  • Ability to safely operate pallet jacks, stocking equipment, and other department tools.
  • Flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

  • High school diploma or equivalent.
  • Previous grocery, dairy, retail, or supervisory experience.
  • Knowledge of inventory control, merchandising, and stocking practices.

Responsibilities

  • Supervise daily dairy department activities, including stocking, rotation, and merchandising.
  • Keep dairy cases, coolers, and displays full, clean, and visually appealing.
  • Monitor inventory and assist with ordering, receiving, and replenishment.
  • Apply FIFO (First In, First Out) product rotation practices.
  • Maintain department cleanliness, organization, and operational readiness.
  • Assist customers with product selection and inquiries, and resolve customer concerns professionally and promptly.
  • Support customer satisfaction initiatives and service standards.
  • Train, coach, and develop dairy associates on department standards and procedures.
  • Assign daily work responsibilities and monitor associate productivity.
  • Promote teamwork, accountability, and a positive work environment.
  • Provide leadership and operational support when department management is absent.
  • Ensure compliance with company policies and performance expectations.
  • Monitor inventory accuracy and work to minimize out-of-stock conditions.
  • Execute promotional displays, seasonal programs, and merchandising plans.
  • Ensure proper pricing, signage, and product placement.
  • Identify sales opportunities through effective merchandising and product presentation.
  • Reduce shrink through appropriate handling, storage, and rotation.
  • Ensure compliance with food safety, sanitation, health, and workplace safety regulations.
  • Monitor cooler temperatures and proper product storage conditions.
  • Check freshness dates and remove outdated or damaged products.
  • Maintain required logs, records, and operational documentation.
  • Support sales, labor, and shrink objectives.
  • Monitor product movement and inventory to support profitability.
  • Minimize waste through proactive inventory management.
  • Identify operational efficiencies and opportunities for improvement.

Benefits

  • Competitive wages paid weekly.
  • Access to up to 50% of earned wages before payday through a partnership with Stream.
  • Associate discounts.
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
  • Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
  • Training, career growth, and development.
  • An inclusive work environment with talented colleagues who reflect the communities served.
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