Dairy Supervisor

Albertsons•Phoenix, AZ

About The Position

The Dairy Supervisor performs a range of dairy department responsibilities while working with and reporting to the Grocery Manager. The role assists in directing department operations, including supervising and training personnel, ordering merchandise, managing inventory, stocking products, and building displays. It also supports grocery department work and may provide backup cashier coverage. The position emphasizes safe, friendly, and courteous customer service; product rotation and conditioning; prevention and removal of outdated or spoiled products; and maintaining backroom inventory and standards. The job requires communication, leadership, interpersonal, judgment, and basic mathematics skills, along with the ability to learn inventory control, pricing, merchandising, and shipping and receiving procedures. Work takes place in a temperature-controlled store and may involve loading and receiving areas, cold cases, coolers, freezers, and occasional outdoor exposure. The role involves physical activity such as standing, walking, reaching, lifting, pushing and pulling loaded equipment, and may require climbing ladders. This is identified as a safety-sensitive position.

Requirements

Strong written and oral communication skills.
Good leadership and interpersonal skills.
Ability to maintain composure when dealing with customers, vendors, and co-workers.
Friendly and courteous manner and initiative.
Ability to judge and react to business activity.
Knowledge of basic mathematics.
Ability to learn inventory control, pricing, merchandising, and shipping and receiving procedures.
Ability to perform repetitive work accurately and maintain mental alertness for safe, accurate completion of work activities.
Frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 80 lbs., from floor level to overhead.
Ability to push and pull fully loaded hand trucks and pallet jacks.
Ability to stand, walk, and move rapidly for long periods and to bend, stoop, twist, and turn frequently.
May need to climb ladders.
Ability to work around cleaning chemicals and varying temperatures, including cold cases at 35°F, coolers at 28°F, and freezers at -20°F.

Responsibilities

Assist the Grocery Manager in directing Dairy Department operations, including supervising and training personnel.
Assist with ordering, receiving, storing, stocking, inventory control, and building displays.
Promote enthusiastic customer awareness and provide safe, friendly, and courteous service.
Use suggestive selling and other sales techniques.
Assist the Grocery Manager with planning regular and seasonal merchandise requirements and special sales needs.
Rotate and face products, and clean and dust shelves.
Process and discard outdated and spoiled products and prevent the sale of out-of-code products.
Order Dairy merchandise.
Train, teach, and coach employees on dairy stocking and conditioning standards.
Assist with dry grocery order writing, grocery stocking and conditioning, new items, and the reclamation process.
Manage backroom inventory, conditions, and standards.
Assist with grocery department merchandising and display building.
May act as a backup cashier.
Comply with Company policies, including attendance, grooming standards, and dress codes.