Dairy/Lead Clerk

Kroger•Sparks, NV

About The Position

Plan, organize, train, and direct Grocery Clerks while performing production and customer service functions to maximize store sales and profits. Model the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes managing merchandise ordering, pricing, display, rotation, freshness, quality, and space allocation; supporting department operations and budgets; maintaining clean and sanitary work areas and equipment; and supervising, coaching, and reviewing direct reports. The employee must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

Willingness to work weekends and holidays.
Effective written and verbal communication skills.
Ability to manage people and organize workloads.
Ability to make intelligent decisions quickly.
Ability to multitask, set priorities, present information professionally, and work with all levels of the organization.
Personal initiative and follow-through to completion.
Ability to work as part of a team in a fast-paced environment.
Ability and qualification to operate power machinery and use various job tools.
Understanding of key components of department operations.
Ability to handle stressful situations tactfully and calmly and make a positive impression on associates and customers.
Abilities and skills for effective production, merchandising, and customer service related to merchandise sales.

Nice To Haves

A past work record reflecting dependability and integrity.
Knowledge of applicable laws and regulations related to employment practices and safety.
Ability to work with cleaning solutions, safely use sharp tools, and operate label guns, balers, and compactors.

Responsibilities

Organize work, train and schedule associates to provide prompt, courteous service.
Respond appropriately to customer and associate comments, complaints, requests, and questions.
Interact promptly, tactfully, calmly, courteously, and professionally with customers and associates.
Use Computer Assisted Ordering to manage merchandise and supply orders and ensure accurate accounting of received products and on-hand balances.
Perform and direct others in pricing and displaying merchandise.
Maintain signage, product rotation, freshness, quantity, quality, and proper merchandise space allocation.
Coach associates in effective merchandising, customer service, product presentation, and promotional activities.
Implement company programs and follow company policies and procedures, including maintaining a workplace free of unlawful harassment or discrimination.
Provide input on department budgets, goals, and results, and work to maximize department and store sales and profits.
Maintain equipment and facilities safely and according to company policies and procedures.
Keep floors, shelves, and display areas clean and up to sanitary standards.
Maintain accurate department temperature logs on all shifts and ensure clerks do so as well.
Assist with periodic inventories, store resets, remodels, and special merchandising promotions.
Supervise and coach direct reports, complete performance reviews, and provide feedback.