Dairy/Lead Clerk

Kroger•McPherson, KS

About The Position

Plan, organize, train, and direct Grocery Clerks; perform production and customer service functions; and maximize store sales and profits. Model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The role includes organizing and scheduling associates, managing merchandise ordering and presentation, supporting department operations and sales, maintaining a clean and safe work environment, and supervising and coaching direct reports. The employee must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

Effective written and verbal communication skills.
Aptitude to manage people and organize workloads.
Ability to make intelligent decisions quickly.
Ability to multitask, set priorities, present information professionally, and work with all levels of the organization.
Personal initiative and follow-through to completion.
Ability to work as part of a team in a fast-paced environment.
Ability and qualification to operate power machinery and work with various job tools.
Understanding of key components of department operations.
Ability to handle stressful situations tactfully and calmly and make a positive impression on associates and customers.
Abilities and skills for effective production, merchandising, and customer service related to merchandise sales.
Willingness to work weekends and holidays.

Nice To Haves

Past work record reflecting dependability and integrity.
Knowledge of applicable laws and regulations related to employment practices and safety.
Ability to work with various cleaning solutions, safely use sharp tools, and operate label guns, balers, and compactors.

Responsibilities

Organize work, train and schedule associates to consistently provide prompt, courteous service.
Respond appropriately to customer or associate comments, complaints, requests, and questions; interact professionally and courteously.
Use Computer Assisted Ordering to order appropriate quantities of merchandise and supplies and ensure proper accounting of received product and on-hand balances.
Perform and direct others in pricing and displaying merchandise.
Maintain proper signage, product rotation, freshness, quantity, quality, and space allocation for merchandise.
Coach associates in effective merchandising techniques, customer service, product presentation, and promotional activities.
Implement company programs and follow company policies and procedures, including maintaining a work environment free of unlawful harassment or discrimination.
Provide input on department budgets, goals, and results, and work to maximize department and store sales and profits.
Maintain equipment and facilities safely and properly in accordance with company policies and procedures.
Keep floor, shelf, and display areas clean and up to sanitary standards.
Maintain accurate department temperature logs across all shifts and ensure clerks keep them updated.
Assist with special projects such as periodic inventories, store resets, remodels, and special merchandising promotions.
Supervise and coach direct reports, complete performance reviews, and provide feedback.