DAIRY/LEAD CLERK

The Kroger Co.•Woods Cross, UT

14h

About The Position

The Dairy/Lead Clerk plans, organizes, trains, and directs Grocery Clerks while performing production and customer service functions to maximize store sales and profits. The role models the company's values of respect, honesty, integrity, diversity, inclusion, and safety. It includes overseeing department merchandising, ordering, service, cleanliness, sanitation, equipment, and associate performance.

Requirements

Effective written and verbal communication skills.
Demonstrated aptitude for managing people and organizing workloads.
Ability to make intelligent decisions quickly.
Ability to multitask, set priorities, present information professionally, and work with all levels of the organization.
Personal initiative and follow-through to completion.
Ability to work as part of a team in a fast-paced environment.
Qualified and able to operate power machinery and work with various job tools.
Understanding of key components of department operations.
Ability to handle stressful situations tactfully and calmly and make a positive impression on associates and customers.
Abilities and skills for effective production, merchandising, and customer service related to selling merchandise.
Willingness to work weekends and holidays.

Nice To Haves

Past work record reflecting dependability and integrity.
Knowledge of applicable laws and regulations related to employment practices and safety.
Ability to work with various cleaning solutions, safely use sharp tools, and operate label guns, balers, and compactors.

Responsibilities

Organize work, train, and schedule associates to provide prompt, courteous service.
Respond promptly and professionally to customer and associate comments, complaints, requests, and questions.
Use Computer Assisted Ordering to order appropriate quantities of merchandise and supplies and ensure accurate accounting of received product and balance on hand.
Perform and direct pricing and merchandise display; maintain signage, product rotation and freshness, quantity, quality, and space allocation.
Coach associates in productive merchandising, customer service, product presentation, and promotional activities.
Implement company programs and follow policies and procedures, including maintaining a work environment free of unlawful harassment or discrimination.
Provide input on department budgets, goals, and results, and maximize department and store sales and profits.
Communicate and interact with associates and customers to create a positive impression.
Maintain equipment and facilities safely and properly according to company policies and procedures.
Keep floor, shelf, and display areas clean and sanitary.
Maintain accurate department temperature logs across all shifts and among all clerks.
Assist with special projects, including periodic inventories, store resets, remodels, and special merchandising promotions.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Perform the essential functions of the position with or without reasonable accommodation.