Dairy Clerk

Hy-Vee, Inc.•Liberty, MO

About The Position

The Dairy Clerk rotates and replenishes merchandise, maintains product quality, and provides courteous, friendly, and efficient customer service to customers and team members. The role includes stocking and facing merchandise, unloading deliveries, maintaining clean and organized department and storage areas, building and replenishing end-cap displays, and ordering products and supplies as requested by the department manager. The clerk follows company and department policies, including personal hygiene and dress guidelines, and reports to work as scheduled and on time. The position reports to the District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, and the Dairy Department Manager. It has no direct reports. The role requires less than a high school education or equivalent experience and six months or less of similar or related experience. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Less than a high school education or equivalent experience.
Six months or less of similar or related experience.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform simple addition and subtraction, copy figures, count, and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Ability to exert up to 50 pounds of force frequently and up to 10 pounds constantly to move objects.
Visual clarity at distances from less than 20 inches to less than 20 feet, with or without correction, and depth perception.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.

Responsibilities

Provide prompt, efficient, friendly customer service with care, concern, and patience.
Greet customers, learn and use their names when possible, and assist them with finding or reaching products, handling heavy items, and communicating suggestions or requests.
Answer customer telephone calls promptly and helpfully.
Rotate and replenish merchandise and maintain product quality standards.
Unload trucks and place products in the appropriate storage area.
Face merchandise.
Maintain department cleanliness, including cleaning cases and sweeping floors.
Build end-cap displays and replenish them as needed throughout the week.
Order products and supplies requested by the department manager.
Keep the storage area organized, the floor safe and not slippery, and the temperature constant and correct.
Follow department and company guidelines for personal hygiene and dress, as well as company policies and individual store guidelines.
Report to work as scheduled and on time.
Participate in monthly and quarterly physical inventories.
Check invoices against delivered products when asked.
Assist in other areas of the store as needed.
Perform other job-related duties and special projects as required.