Customs Entry Specialist (ORD)

Janel Group • Schaumburg, IL

4d • Onsite

About The Position

Janel Group is seeking a detail-oriented Customs Entry Writer to support international shipments and ensure compliance with U.S. Customs regulations. The role prepares and files customs entry documentation and Partner Government Agency (PGA) submissions, manages shipment information and milestones, and works with customers, internal teams, carriers, government agencies, and partners to ensure successful shipment execution. It also supports customer relationships through proactive communication, responsive problem-solving, confidentiality, and operational excellence.

Requirements

• At least 2 years of experience in Customs Brokerage, Freight Forwarding, Logistics, Transportation, or Supply Chain Operations.
• Experience preparing customs entries and supporting import compliance activities.
• Working knowledge of U.S. Customs regulations and import documentation.
• Proficiency in Microsoft Office Suite.
• Experience with CargoWise software.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Prepare, review, and file Customs entry documentation accurately and in compliance with U.S. Customs regulations.
• File Partner Government Agency (PGA) data, including FDA Prior Notice and other regulatory submissions.
• Proactively identify and resolve logistics and transportation challenges with a customer-first mindset.
• Enter and maintain detailed shipment information and milestone updates within company systems.
• Develop and monitor exception reports to ensure timely shipment management.
• Communicate proactively with customers to provide visibility, updates, and service.
• Collaborate with internal teams, carriers, government agencies, and partners to ensure successful shipment execution.
• Maintain customer confidentiality and compliance standards.
• Support customer relationships through outstanding service and operational excellence.

Benefits

• Competitive compensation.
• Comprehensive benefits package, including medical, dental, vision, life, and disability insurance.
• 401(k) with company match.
• Profit-sharing incentives.
• Paid vacation, sick time, and 10 company holidays.
• Professional development and growth opportunities.
• Supportive, collaborative, casual, and team-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed