Customs Entry Specialist II
About The Position
The Customs Entry Specialist II supports the customs brokerage team in processing international shipments efficiently and in compliance with CBP and other regulatory requirements. The role includes preparing, reviewing, and submitting import documentation; verifying shipment information; assisting with classification; and coordinating with internal teams, clients, carriers, and customs authorities to resolve discrepancies and meet clearance deadlines. The position performs administrative import operations work for clients and their suppliers, including document handling, data entry, import air recoveries, check cutting, and delivery order creation. It also involves reviewing commercial documents and shipment details to support accurate duty assessment and compliance. The specialist is expected to be familiar with PGA requirements, work independently on new tasks, assist colleagues, review AMS/ABI messaging, meet KPIs, and maintain low error rates. The role may require weekend work on a department rotation and holiday work based on operational and account needs. The wage range is $25.10–$39.50 and may vary by geography, knowledge, skills, abilities, and experience.
Requirements
- High school diploma, GED, or equivalent certificate.
- At least 3 years of entry writing experience.
- At least 2 years of customs house brokerage (CHB) or imports experience.
- Accurate and rapid data-entry skills, with the ability to multitask.
- Customer-service experience and the ability to problem-solve.
- Proficiency in Microsoft Office and Outlook.
- Strong organizational skills.
- Excellent verbal and written communication skills.
- Ability to project a professional image to customers and represent AIT positively.
Responsibilities
- Perform administrative tasks in the import operations department while servicing clients and their suppliers, providing customer service, and maintaining revenues from the client base and contracted vendors.
- Perform file breakdown, data classification and entry, photocopying, scanning, and assembly of entries.
- Handle import air recoveries, check cutting, and delivery order creation.
- Audit commercial documents and apply harmonized tariff schedule codes to support accurate duty assessment and compliance with federal requirements.
- Review documents and verify country of origin/export, importer of record, terms of sale, and shipment value for compliance with federal regulations.
- Follow up daily on documentation discrepancies, troubleshoot issues, and communicate verbally and in writing with customers and foreign origins.
- Continuously follow up on examinations and customs or PGA holds.
- Review and interpret AMS/ABI messaging to identify issues.
- Assist others with questions and suggestions.
- Perform other duties as assigned.
- Comply with all policies and standards.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
