Customer Vehicle Service Agent

SIXT USA • Albuquerque, NM

1d

About The Position

As a Customer Vehicle Service Agent at SIXT, you help deliver a premium customer experience by keeping rental vehicles clean, safe, and ready for use. The role involves cleaning and basic vehicle checks, inspecting and documenting vehicle conditions, coordinating maintenance, organizing and moving vehicles, and assisting customers with questions about returns, charges, and services. The position pays $17.75 per hour and offers development opportunities.

Requirements

• High school diploma or GED.
• At least 1 year of experience in vehicle service or a related field.
• Strong verbal communication skills for interacting with customers, coworkers, and management.
• Ability to check vehicles for damage, verify fuel levels, and accurately document findings.
• At least 18 years old.
• Valid driver's license and a clean driving record.
• Authorized to work in the United States without requiring sponsorship.
• Able to work 40 hours per week, including day or evening shifts.
• Comfortable working outdoors in all types of weather.
• Physically able to move in and out of vehicles throughout the shift.
• Willing to wear a company uniform.

Nice To Haves

• Experience in car rental, automotive maintenance, or dealership services.
• Ability to speak other languages.

Responsibilities

• Clean and polish vehicles and perform basic maintenance checks, including checking fluid levels and tire pressure.
• Inspect incoming vehicles for damage, document vehicle conditions, manage service alerts, and coordinate maintenance needs with the team.
• Keep the vehicle lot organized, tag vehicles requiring maintenance, and move vehicles to appropriate locations.
• Welcome customers, check vehicles for belongings, and answer questions about returns, charges, and additional services.
• Shuttle vehicles between locations, dealerships, and car washes.

Benefits

• Paid time off, sick leave, and time and a half for working on public holidays.
• Employee Assistance Program.
• Employee-only rental rates, family rental options, and exclusive employee discounts.
• Company uniform with weekly dry cleaning.
• Development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED