Customer Vehicle Service Agent

SIXT • Albuquerque, NM

1d

About The Position

As a Customer Vehicle Service Agent at SIXT, you help provide an exceptional customer experience by ensuring vehicles are clean, well-maintained, and ready for rental. The role includes inspecting and documenting vehicle conditions, identifying damage, responding to service alerts, and coordinating maintenance. You also keep the vehicle lot organized, assist customers with questions, and shuttle vehicles between locations, dealerships, and car washes. The position pays $17.75 per hour and offers development opportunities.

Requirements

• High school diploma or GED.
• At least 1 year of experience in vehicle service or a related field.
• Strong verbal communication skills for interacting with customers, coworkers, and management.
• Ability to inspect vehicles for damage, verify fuel levels, and accurately document findings.
• At least 18 years old.
• Valid driver’s license and clean driving record.
• Authorized to work in the United States without requiring sponsorship.
• Able to work 40 hours per week, including day or evening shifts.
• Comfortable working outdoors in all types of weather.
• Physically able to move in and out of vehicles throughout the shift.
• Willingness to wear a company uniform.

Nice To Haves

• Experience in car rental, automotive maintenance, or dealership services.
• Ability to speak other languages.

Responsibilities

• Clean, polish, and perform basic maintenance checks on vehicles, including checking fluid levels and tire pressure.
• Inspect incoming vehicles for damage, manage service alerts, and coordinate maintenance needs with the team.
• Organize the vehicle lot, tag vehicles requiring maintenance, and move cars to the appropriate locations.
• Welcome customers, check vehicles for belongings, and answer questions about returns, charges, or additional services.
• Shuttle vehicles between locations, dealerships, and car washes.
• Document vehicle conditions and verify fuel levels.

Benefits

• Paid time off and sick leave.
• Time and a half for working on public holidays.
• Employee Assistance Program.
• Employee-only rental rates, family rental options, and exclusive employee discounts.
• Company uniform with weekly dry cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED