About The Position

As a Customer Vehicle Service Agent at SIXT, you help deliver exceptional customer experiences by ensuring vehicles are clean, well-maintained, and ready for rental. The role involves inspecting vehicles, documenting their condition, coordinating maintenance, organizing the vehicle lot, assisting customers, and driving vehicles between locations. The position pays $23.06 per hour and offers development opportunities. Work is 40 hours per week and may include day or evening shifts. Employees work outdoors in all types of weather, move in and out of vehicles throughout their shift, and wear a company uniform.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience in vehicle service or a related field.
  • Strong verbal communication skills for interacting with customers, coworkers, and management.
  • Ability to inspect vehicles for damage, verify fuel levels, and accurately document findings.
  • At least 18 years old.
  • Valid driver's license and a clean driving record.
  • Authorized to work in the United States without requiring sponsorship.
  • Available to work 40 hours per week, including day or evening shifts.
  • Comfortable working outdoors in all types of weather conditions.
  • Physically able to move in and out of vehicles throughout the shift.
  • Willingness to wear a company uniform.

Nice To Haves

  • Experience in car rental, automotive maintenance, or dealership services.
  • Ability to speak other languages.

Responsibilities

  • Clean and polish vehicles and perform basic maintenance checks, including checking fluid levels and tire pressure.
  • Inspect incoming vehicles for damage, document findings, manage service alerts, and coordinate maintenance needs with the team.
  • Organize the vehicle lot, tag vehicles requiring maintenance, and move cars to appropriate locations.
  • Welcome customers, check vehicles for belongings, and answer questions about returns, charges, and additional services.
  • Shuttle vehicles between locations, dealerships, and car washes.
  • Wear the company uniform.

Benefits

  • Paid time off, sick leave, and time and a half for working on public holidays.
  • Employee Assistance Program.
  • Employee-only rental rates, family rental options, and employee discounts.
  • Company uniform with weekly dry cleaning.
  • Development opportunities.
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