Intern, Customer Success Professional

Rockwell Automation•Milwaukee, WI

7d•$19 - $28•Onsite

About The Position

The Customer Success Professional intern will help streamline back-office operations and improve efficiency by optimizing quote-to-cash processes, maintaining or enhancing customer workflows, and reducing administrative burdens for Customer Success Managers. The intern will proactively address issues to maintain data accuracy and efficient operations. The role is part of a job family; experience determines position level and compensation. The position is associated with Rockwell Automation’s hybrid policy, which expects employees to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office. The posting also states that this role is onsite and that candidates must be located within 50 miles of Milwaukee, Wisconsin; relocation support is not provided.

Requirements

Be actively enrolled in a four-year or advanced degree program at an accredited university.
Have legal authorization to work in the United States; employment visa sponsorship is not available now or in the future.
Be located within 50 miles of Milwaukee, Wisconsin.

Nice To Haves

Have met Rockwell Automation through an event or previously interned with the company.
Have a cumulative GPA of 3.0 on a 4.0 scale.
Have experience with data visualization using Power BI or Excel, including complex functions.

Responsibilities

Lead continuous improvement projects to optimize performance and enhance the customer experience.
Work with global quote-to-cash teams to ensure accurate data, reporting, and processes.
Transform raw data into insightful dashboards using Excel, Power BI, or similar tools.
Conduct data analysis to identify trends and potential problems in reports.
Assist with training and enablement of processes and new or existing product launches.
Update project plans and notes to proactively inform the team and stakeholders about pending issues.