Customer Success Intern

C.H. Robinson•Chicago, IL
•$15 - $30

About The Position

This paid internship offers hands-on business experience at C.H. Robinson, a Fortune 200 global company. Interns begin with an interactive onboarding program covering the company, its technology, processes, and culture, then join teams to learn about global freight services and help shippers and carriers optimize supply chains. The role provides exposure to transportation and logistics, including sales and negotiation, operations management, and transportation information systems.

Requirements

  • Excellent verbal and written communication skills.
  • Ability to thrive in a deadline-driven team environment while delivering independent results.
  • Relationship-building skills.
  • Driven, enthusiastic, and highly motivated.
  • High attention to detail and ability to multitask.

Nice To Haves

  • Values a diverse and inclusive work environment.
  • Undergraduate education at the junior or senior level; a business, sales, marketing, supply chain, communications, or related major is a plus.

Responsibilities

  • Work alongside industry professionals to learn internal business processes and supply chain best practices.
  • Build relationships across internal teams and externally with customers, carriers, and suppliers.
  • Learn and use technology systems, including the proprietary global supply chain platform Navisphere®.
  • Learn and apply skills across transportation and logistics, including sales and negotiation, operations management, and transportation information systems.

Benefits

  • Three medical plans, including prescription drug coverage.
  • Enhanced fertility benefits.
  • Flexible Spending Accounts.
  • Health Savings Account, including employer contribution.
  • Dental and vision coverage.
  • Basic and supplemental life insurance.
  • Short-term and long-term disability coverage.
  • Paid observed holidays.
  • Two paid floating holidays for U.S. hourly employees.
  • Flexible Time Off for U.S. salaried employees, with no accruals or caps; Paid Time Off for other employees in the U.S. and Canada.
  • Paid parental leave.
  • Paid time off to volunteer in the community.
  • Charitable Giving Match Program.
  • 401(k) with 6% company matching.
  • Employee Stock Purchase Plan.
  • Career development, networking, and team-building opportunities.
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