Part Time Customer Service
About The Position
The Customer Service position is a part-time, union role at Cub Foods Southdale reporting to the Front End Manager. Pay follows a progressive scale up to $18.00 per hour, depending on experience. Hours vary across Sunday through Saturday. The role focuses on serving customers, processing purchases, responding to customer questions and concerns, and supporting front-end operations and the team. The position involves frequent standing, reaching, turning, lifting or carrying up to 50 pounds, and pushing or pulling up to 20 force pounds. Occasional tasks include lifting or carrying over 50 pounds, squatting, stooping or bending, and walking. Equipment used includes a scanner, register, check approval machine, coupon machine, and occasionally a calculator. The role also requires judgment, decision-making, social and verbal interaction, memorization, reading, writing, and math. Physical requirements and position functions may vary by store location. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Requirements
- Be willing to provide customer service and work as part of a dedicated team.
- Be willing to work varied hours from Sunday through Saturday.
- Meet the position's physical and mental requirements, with reasonable accommodations as applicable.
Nice To Haves
- Friendly and outgoing manner, with a commitment to promoting customer service across the team.
- Experience working on a front end.
- Knowledge of coupons, returns, security procedures, and etiquette.
- Motivation to grow a career and continue learning.
Responsibilities
- Make lasting connections with customers.
- Ring up customer purchases accurately, efficiently, and promptly.
- Problem-solve customer questions and concerns.
- Sell money orders, MoneyGrams, and lottery tickets.
- Assist the Head Customer Service Manager with timely breaks and employee start and leave times.
- Help maintain a clean and safe store.
- Work with the team on tasks needed to support the department.
- Arrive promptly for shifts and work as scheduled.
Benefits
- Store discount
- Employee assistance programs
- Flexible schedule
- Opportunities for career advancement
- Rewarding work environment with a diverse group of coworkers
- Opportunities to gain lifelong customer service skills
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
