Part Time Customer Service

Jerry's Enterprises•Edina, MN

5d•Onsite

About The Position

The Part Time Customer Service position is based at Cub Foods Southdale and reports to the Front End Manager. The role serves customers at the front end by processing purchases accurately, efficiently, and promptly; addressing customer questions and concerns; and selling money orders, MoneyGrams, and lottery tickets. The employee also supports front-end operations, including helping the Head Customer Service Manager coordinate timely breaks and employee start and leave times, maintaining a clean and safe store, and contributing to department tasks as part of a dependable team. The position offers a progressive union pay scale up to $18.00 per hour, depending on experience. Jerry’s work perks include a store discount, employee assistance programs, and a flexible schedule. Work hours are varied across Sunday through Saturday. Duties and physical requirements may vary by store location, and reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Willingness to work varied hours Sunday through Saturday.
Ability to lift and carry up to 50 pounds frequently and over 50 pounds occasionally.
Ability to push and pull up to 20 force pounds.
Ability to reach, stand, and turn frequently; squat, stoop or bend, and walk occasionally.
Ability to operate a scanner, register, check approval machine, and coupon machine; calculator use is occasional.
Judgment and decision-making, social skills and verbal interaction, memorization, reading, writing, and math skills.

Nice To Haves

Friendly and outgoing demeanor and a commitment to promoting customer service across the team.
Experience working on a front end.
Knowledge of coupons, returns, security procedures, and etiquette.
Motivation to grow a career and continue learning.

Responsibilities

Make lasting connections with customers.
Ring up customer purchases accurately, efficiently, and promptly.
Problem-solve customer questions and concerns.
Sell money orders, MoneyGrams, and lottery tickets.
Assist the Head Customer Service Manager with timely breaks and employee start and leave times.
Help maintain a clean and safe store.
Work with the team on tasks necessary to support the department.
Arrive promptly for shifts and work as scheduled.