Customer Service- Part Time
About The Position
Trax Farm Market is seeking a part-time Customer Service team member to help its family business provide customers with excellent care and a positive experience. The role involves communicating with customers in person and by phone, ensuring customer satisfaction, and handling customer issues professionally. The position requires someone who can listen well, communicate effectively, multitask, think quickly, work as part of a team, and stay effective in a busy environment with distractions. The position is up to 24 hours per week and requires weekend availability, usually one weekend day per week. Business hours are 9:30 AM–6:00 PM from November 1 through April 30 and 9:00 AM–8:00 PM from May 1 through October 31.
Requirements
- Excellent communication and listening skills, in person and on the phone.
- Ability to multitask and think quickly.
- Ability to work as part of a team and handle distractions in a busy environment.
- Ability to stand for 8 or more hours; sit, kneel, twist, turn, and reach overhead; and lift at least 30 pounds.
- Ability to withstand varying temperatures and humidity.
- Proper telephone etiquette.
- Basic math and money-handling skills.
- Computer knowledge and experience with POS systems and Microsoft.
- Retail customer service experience.
- High school diploma or GED.
- Availability to work weekends, usually one weekend day per week.
Responsibilities
- Provide attentive customer service and help ensure customer satisfaction.
- Communicate with customers in person and by telephone.
- Resolve customer issues in a professional manner.
- Handle basic math and money transactions.
- Work collaboratively with the team and manage multiple tasks in a busy environment.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
