Seasonal Customer Service - Elmwood Center Rack

Nordstrom • New Orleans, LA

1d • Onsite

About The Position

Nordstrom Rack is hiring seasonal team members for its Customer Service department. Team members work in a fast-paced, high-energy environment, collaborating to create a welcoming and inclusive atmosphere and a quick, easy customer experience. Employees may work in different areas of the store to help customers, maintain clean and organized sales floors and stockrooms, and support store operations. Available roles may include Sales and Customer Service, Stock Support, and Fulfillment; candidates can discuss their interests during the interview process.

Requirements

• Clear and effective communication and strong interpersonal skills.
• Accountability, initiative, and a high level of ownership.
• Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
• Ability to work a flexible schedule based on business needs.
• Ability to meet the stated physical demands, including continuous movement for 6–8 hours per shift and handling merchandise.

Responsibilities

• Keep the sales floor runway ready by re-merchandising, sizing, filling in, and straightening merchandise throughout the day.
• Assist customers with in-store, online, and mobile transactions using point-of-sale systems; bag items and provide a friendly checkout experience.
• Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the sales floor.
• Maintain a clean, clutter-free customer experience by sorting and returning clothing to the sales floor.
• Organize stockrooms and ensure merchandise is checked in and accurately ticketed.
• Demonstrate expertise in technologies used in the store environment.
• Follow operational, merchandise, and asset protection standards.
• Promote initiatives such as the Nordstrom Rewards program.
• Receive and unload freight, unpack merchandise, and deliver newly arrived merchandise to selling departments.
• Fulfill customer orders promptly and according to quality standards.
• Prepare and ship customer orders according to quality, packing, and shipping standards.
• Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
• Help maintain clean, organized selling floors and stockrooms.
• Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.

Benefits

• Medical, vision, and dental coverage options.
• Retirement benefits, including a 401(k).
• Paid time away and PTO accruals.
• Life insurance and disability insurance options.
• Merchandise discount.
• Employee Assistance Program resources.
• Holidays.
• Position may be eligible for performance-based incentives or bonuses.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed