Customer Service Warehouse Associate

Ewing Outdoor Supply•Huntsville, AL

20d•$18 - $20•Onsite

About The Position

Ewing Outdoor Supply is a fourth-generation, family-owned wholesale landscape, irrigation, and outdoor supply company seeking a dependable, customer-focused team member for its operations team in Huntsville, Alabama. This hands-on, foundational position combines customer service, warehouse operations, inventory support, local deliveries, and sales assistance. It involves active work indoors and outdoors in a fast-paced, team-oriented environment. Prior industry experience is not required, and training is provided. Bilingual English/Spanish candidates are preferred.

Requirements

Customer orientation and the ability to adapt and respond to different types of people.
Ability to multitask, prioritize, and manage time effectively.
Basic math skills.
Excellent communication skills and ability to build trusting relationships.
Ability to perform in a fast-paced environment.
Valid driver’s license and a good driving record with no traffic violations.
Comfort working most of the shift on one's feet and performing repetitive physical tasks, including stooping, squatting, and lifting items above head height.
Ability to lift 50–70 pounds.
Comfort operating and making daily-route deliveries in an Isuzu NRR 650 or similar commercial vehicle.

Nice To Haves

Bilingual in Spanish and English.
Ability to operate forklifts and tractors in a variety of weather and traffic conditions; the employer is willing to train the right candidate.
Prior work experience as a Customer Service Associate, Sales Associate, or in a similar role.
Knowledge of inventory stocking procedures.

Responsibilities

Engage, greet, and direct customers, and answer questions about products and services.
Provide accurate information about product features, pricing, and after-sales services; compare prices and features to help customers make purchases.
Cross-sell products and inform customers about discounts, special offers, and new products and services.
Keep racks fully stocked and manage merchandise returns.
Coordinate with the team to provide excellent customer service, especially during peak times.
Provide customer feedback to the Store Manager and stay up to date with new products and services.
Deliver a variety of items to different addresses using assigned routes and schedules.
Load, unload, prepare, inspect, and operate a delivery vehicle.
Request feedback on services and resolve client complaints.
Follow DOT regulations and safety standards.