Customer Service Warehouse Associate
About The Position
Ewing Outdoor Supply is a fourth-generation, family-owned wholesale landscape, irrigation, and outdoor supply company seeking dependable, customer-focused team members for its operations team. The Customer Service Warehouse Associate supports daily operations in a fast-paced wholesale environment serving contractors and industry professionals. The role combines customer service, warehouse operations, inventory support, local deliveries, and sales assistance, with work both indoors and outdoors. Prior industry experience is preferred but not required; training is provided. The position is based at 1045 Garden St., Kissimmee, FL 34744, and pays $18–$24 per hour. The company emphasizes treating customers right, teamwork, hard work, and enjoying the work.
Requirements
- Valid driver’s license and clean driving record.
- Ability to lift 50–75 pounds regularly.
- Comfort working indoors and outdoors.
- Strong work ethic and reliability.
- Basic math and communication skills.
- Willingness to work as part of a team and deliver customer service.
Nice To Haves
- Warehouse associate experience.
- Delivery driver experience.
- Forklift certification.
- Knowledge of irrigation, plumbing, or landscape materials.
- Spanish bilingual ability.
- Ability to operate forklifts and tractors in varied weather and traffic conditions; training may be available for the right candidate.
- Proven experience as a Customer Service Associate, Sales Associate, or in a similar role.
- Knowledge of inventory stocking procedures.
Responsibilities
- Greet customers, answer calls, and respond to customer questions.
- Help customers select landscape materials and outdoor supplies and provide irrigation product recommendations.
- Build and manage customer relationships and provide sales support to customer accounts.
- Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.
- Maintain a clean, organized, well-stocked, and welcoming warehouse and yard while following equipment and material-handling safety standards.
- Receive and stock deliveries and transfers.
- Assist with cycle counts and inventory accuracy checks.
- Load and unload materials using company delivery vehicles while following safety protocols.
- Safely deliver customer materials in company delivery vehicles to local job sites and provide customer service upon arrival.
Benefits
- Medical, dental, and vision health care plan.
- Retirement plan (401(k), IRA).
- Basic, voluntary, and AD&D life insurance.
- Paid time off, including vacation, sick time, and public holidays.
- Family leave, including maternity and paternity leave.
- Short-term and long-term disability.
- Training and development.
- Wellness resources.
- Profit sharing.
- Competitive market wages and bonus potential.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
