Customer Service - Self Storage Manager

Public Storage • Blacksburg, VA

13d

About The Position

Public Storage is hiring Property Managers to work independently at multiple self-storage locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs, making recommendations, and selling packing and moving supplies. Property Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and help customers keep their accounts current through reminder and collection calls when required. The position also includes cleaning and daily maintenance tasks to keep interior areas and exterior grounds clean and presentable.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers keep their payments current and make reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed