Customer Service - Self Storage Manager

Public Storage • Los Angeles, CA

11d

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations, spending time both indoors and outdoors. The role includes assessing customers’ storage needs and recommending solutions, including packing and moving supplies. Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, help customers stay current on payments, and make reminder and collection calls when needed. The position also involves cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds. Employees use their own vehicle to travel between work locations or for other work-related business; mileage reimbursement is provided. The listed pay is $19.50 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make suggestions, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds and curb appeal.
• Travel between properties or conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision benefits for employees working an average of 20 or more hours per week.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed