Customer Service - Self Storage Manager

Public Storage•New York, NY

About The Position

Public Storage is hiring a Property Manager to work independently at multiple self-storage locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs and recommending solutions, including selling packing and moving supplies. Property Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current with payments through reminders and collection calls when required. The position also includes cleaning and daily maintenance tasks to keep interior areas and exterior grounds clean and presentable. The role pays $18.50 per hour. Flexible and full-time schedules are available. Employees who work an average of 20 or more hours are eligible for full-time benefits.

Requirements

Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.
Ability to spend up to 50% of work time outdoors.

Responsibilities

Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments by making reminder and collection calls when required.
Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.