Customer Service - Self Storage Manager

Public Storage • College Park, MD

19d • Onsite

About The Position

Public Storage is hiring a Property Manager to work independently at multiple self-storage locations. The role involves spending time both indoors and outdoors, helping customers assess their storage needs and recommending storage, packing, and moving supplies. Property Managers also inspect storage units, support daily business operations, follow up with customers about payments, and help maintain clean facilities and grounds.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to lift or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, open large doors, and spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between properties or conduct other work-related tasks using a personal vehicle.

Benefits

• Medical, dental, and vision benefits for employees averaging 20 or more hours per week.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed