Customer Service - Self Storage Manager

Public Storage•Aubrey, TX

11d

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations, both indoors and outdoors. The role involves assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current with payments through reminder and collection calls. The work also includes cleaning and daily maintenance, such as sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. Employees may work flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees become eligible for full-time benefits by working an average of 20 or more hours. The position requires travel between properties or for other work-related tasks using the employee’s own vehicle, with mileage reimbursement available.

Requirements

Customer service experience in a sales-oriented environment, such as retail, restaurant, fast food, or another service-based company.
Valid driver’s license.
Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.
Ability to spend up to 50% of work time in outdoor environments.

Responsibilities

Assess customers’ storage needs and make suggestions.
Sell packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments by making reminder and collection calls when required.
Clean and maintain interior areas and exterior grounds, including sweeping, mopping, and keeping grounds free of debris.