Customer Service - Self Storage Manager
About The Position
Public Storage is hiring Property Managers to work independently across multiple self-storage locations in Downtown Los Angeles, including Silver Lake, USC/Exposition, Pico/Crenshaw, 6th/Alvarado, Washington/Crenshaw, and San Pedro. The role involves working both indoors and outdoors and assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Property Managers inspect storage units, audit cash drawers, make bank deposits, help customers stay current on payments, and make reminder and collection calls when required. They also perform cleaning and daily maintenance tasks to keep facilities and grounds clean and presentable. The position pays $19.50 per hour. Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees who work an average of 20 or more hours are eligible for full-time benefits. Mileage reimbursement is provided for travel between properties or other work-related tasks, and Property Managers may earn performance-based bonuses.
Requirements
- Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
- Valid driver’s license.
- Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
- Ability to transport, lift, or move items weighing up to 35 pounds.
- Ability to spend up to 50% of work time outdoors, walk around facilities, climb stairs, and open large doors.
Responsibilities
- Assess customers’ storage needs and recommend appropriate storage options.
- Sell packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current with payments and make reminder and collection calls when required.
- Travel between properties and other work locations as needed.
- Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.
- Walk around facilities, climb stairs, and open large doors.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with employer match
- Paid time off
- Sick time
- Flexible spending account
- Company-paid life insurance
- Company-paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement for work-related travel
- Opportunity to earn performance-based bonuses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
