Customer Service - Self Storage Manager

Public Storage • Lilburn, GA

18d

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations, both indoors and outdoors. The role includes helping customers assess their storage needs and recommending storage solutions and packing and moving supplies. Managers inspect storage units to verify inventory and availability, handle cash drawer audits and bank deposits, and contact customers about payments, including reminder and collection calls when required. The work also includes cleaning and daily maintenance of interior areas and exterior grounds.

Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees become eligible for full-time benefits by working an average of 20 or more hours per week. The role requires travel between work locations using a personal vehicle, with mileage reimbursement available.

Requirements

• Experience in a customer-service-centered sales environment; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Personal vehicle for travel between work locations and/or other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors.

Responsibilities

• Assess customers’ storage needs and make suggestions, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments, including making reminder and collection calls when required.
• Travel between multiple locations and conduct other work-related business using a personal vehicle.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed