Customer Service - Self Storage Manager

Public Storage • Shively, KY

18d

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs, making recommendations, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current with payments through reminder and collection calls. The position also includes cleaning and routine facility maintenance.

The hourly rate is $15.50. Flexible, full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Full-time benefits eligibility is available to employees averaging 20 or more hours per week. Mileage reimbursement is provided for travel between properties and other work-related tasks, and Property Managers may earn performance-based bonuses.

Requirements

• Experience in a customer-service-centered sales environment; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Travel between multiple properties and other work-related locations using a personal vehicle.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Walk around facilities, including climbing stairs and opening large doors.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties and other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed