Customer Service - Self Storage Manager

Public Storage•Farmingdale, NY

About The Position

Public Storage is hiring a Property Manager to work independently across multiple locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Managers help ensure units are ready to rent, handle payment follow-up, and perform daily business and facility upkeep tasks. The position pays $18.00 per hour. Employees may work flexible and full-time schedules. Full-time benefits eligibility is available to employees averaging 20 or more hours per week. Mileage reimbursement is provided for travel between properties and other work-related tasks. Property Managers may also earn performance-based bonuses.

Requirements

  • Experience in a customer-service-centered sales environment; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
  • Valid driver’s license.
  • Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to spend up to 50% of work time outdoors and perform the described facility-walking and maintenance duties.

Responsibilities

  • Assess customers’ storage needs and make recommendations.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Travel between work locations and/or conduct other work-related business using a personal vehicle.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds and curb appeal clean and free of debris.
  • Walk around facilities, climb stairs, and open large doors.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • Opportunity to earn performance-based bonuses.
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