Customer Service - Self Storage Manager

Public Storage • Hartford, CT

8d

About The Position

Public Storage is hiring a Property Manager to serve customers at multiple self-storage locations. Property Managers work independently and spend time both inside and outside facilities. They assess customers’ storage needs, recommend suitable options, and sell packing and moving supplies. The role also involves inspecting storage units to confirm inventory and availability, auditing cash drawers, making bank deposits, following up with customers about payments, and making reminder and collection calls when needed. Managers also perform cleaning and daily maintenance tasks to keep interior areas and exterior grounds clean.

Requirements

• Customer-service-centered sales experience; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Use a personal vehicle to travel between work locations and/or for other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors.

Responsibilities

• Assess customers’ storage needs and make recommendations.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

• Flexible and full-time schedules.
• Competitive wages paid weekly.
• Employees working an average of 20 or more hours are eligible for full-time benefits, including medical, dental, and vision coverage; 401(k) with match; paid time off; sick time; and flexible spending.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed