Customer Service - Self Storage Manager

Public Storage•Delray Beach, FL

18d

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs, recommending storage solutions, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and contact customers about payments, including reminder and collection calls. The position also includes cleaning and daily maintenance of interior areas and exterior grounds.

Requirements

Experience in a customer-service-centered sales environment; candidates may come from retail, restaurants, fast food, or other service-based companies.
Valid driver’s license.
Ability to use a personal vehicle to travel between work locations and for other work-related business.
Ability to lift, move, or transport items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.
Ability to spend up to 50% of work time outdoors.

Responsibilities

Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments and make reminder and collection calls when required.
Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Travel between multiple work locations and conduct other work-related business using a personal vehicle.