Customer Service - Self Storage Manager

Public Storage • Bessemer, AL

13d • Onsite

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager (Property Manager) to work independently at multiple locations, both indoors and outdoors. The role includes assessing customers’ storage needs and recommending solutions, including packing and moving supplies. Managers inspect storage units to verify inventory and availability, handle cash drawer audits and bank deposits, and contact customers about payments, including reminder and collection calls. The job also involves cleaning and routine maintenance of interior areas and exterior grounds.

Requirements

• Experience in a customer-service-centered sales environment; candidates may come from retail, restaurants, fast food, or other service-based companies.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between multiple work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision insurance for eligible employees.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• On-site company housing available at many locations, subject to performance and tenure eligibility.
• Opportunity to earn performance-based bonuses.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed