Customer Service - Self Storage Manager

Public Storage•Loveland, CO

17d

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager to work independently across multiple locations, spending time both indoors and outdoors. The role involves helping customers identify their storage needs, recommending storage solutions, and selling packing and moving supplies. Property Managers also inspect storage units, manage cash and deposits, and help customers keep payments current. Cleaning and daily maintenance are part of the position.

Requirements

Experience in a customer-service-focused sales environment, such as retail, restaurants, fast food, or another service-based company.
Valid driver’s license.
Use of a personal vehicle to travel between work locations and for other work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.
Ability to spend up to 50% of work time outdoors.

Responsibilities

Assess customers’ storage needs and recommend suitable options.
Sell packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments and make reminder and collection calls when required.
Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Travel between multiple work locations and conduct other work-related business using a personal vehicle.

Benefits

Medical, dental, and vision benefits for eligible employees.
401(k) with company match.
Paid time off and sick time.
Flexible spending account.
Company-paid life insurance and accidental death insurance.
Exclusive vendor discounts.
Mileage reimbursement for travel between properties or other work-related tasks.
On-site company housing at many locations, subject to performance and tenure eligibility.
Opportunity to earn performance-based bonuses.
Flexible and full-time schedules.