Seasonal & Regular Customer Service, Sales or Stock - Orem University Crossing Rack

Nordstrom•Orem, UT

5d•$17 - $18•Onsite

About The Position

Nordstrom Rack is hiring seasonal and regular team members for Sales, Customer Service, Stock Support, and Fulfillment roles at its Orem University Crossing location. Team members work in a fast-paced, high-energy environment, collaborate to create a welcoming and inclusive atmosphere, help customers have a quick and easy shopping experience, and keep the store clean and clutter-free. Employees may work in different areas of the store as needed. Sales and customer service work includes keeping the salesfloor organized and replenished, assisting customers with transactions across in-store, online, and mobile platforms, supporting fitting rooms, maintaining clean and organized stockrooms, using store technologies, following operational and asset-protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment work includes receiving and processing merchandise, fulfilling and shipping customer orders, using inventory systems, maintaining organized selling floors and stockrooms, and providing general store support. The role involves continuous movement and handling merchandise throughout a shift. The listed pay range is $17.05–$17.75 per hour, depending on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock Support and Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the salesfloor runway-ready through re-merchandising, sizing, filling in, and straightening merchandise throughout the day.
Assist customers with in-store, online, and mobile transactions, including operating point-of-sale systems, bagging items, and handling bulky or heavy items.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the salesfloor.
Maintain a clean, clutter-free customer experience by sorting and returning clothing to the salesfloor.
Keep stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver new arrivals to selling departments.
Fulfill customer orders promptly and in accordance with quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Help maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, processing markdowns, and relocating store fixtures.