Customer Service Representative - Tech Sales

Huzzle•Woburn, MA

3d•Onsite

About The Position

Huzzle connects talent with opportunities at companies across the UK, US, Canada, Europe, and Australia. For this role, Huzzle is recruiting on behalf of a fast-growing B2B sales development agency that helps technology companies generate business opportunities and accelerate revenue growth. The client works across SaaS, software development, IT infrastructure, networking, and cybersecurity. The position is described as an entry-level Sales Development Representative opportunity in Woburn, Massachusetts, suited to people moving from customer service, retail, hospitality, or other customer-facing work into B2B technology sales. No previous sales experience or college degree is required. The company provides comprehensive training, structured onboarding, hands-on support, coaching, and professional development. The role is full-time and on-site.

Requirements

Previous experience in customer service or another customer-facing environment.
Clear, confident, and professional spoken English, with strong phone communication skills.
A motivated, proactive personality and a genuine desire to learn and succeed.
Willingness to receive feedback, develop new skills, and continuously improve.
A positive attitude and the ability to handle challenges and rejection professionally.
Comfort speaking with new people, building relationships, and maintaining engaging conversations.
Motivation by targets, personal development, and measurable achievements.
Live within approximately one hour of Woburn, Massachusetts, and be able to work on-site.

Nice To Haves

Experience in customer service, call center, or telesales environments.
Retail or hospitality experience involving regular customer interaction.
B2C sales experience, including door-to-door, solar, insurance, or other commission-based sales.
Experience in financial services, financial advisory, or insurance.
Previous sales internships or exposure to business development.
Familiarity with CRM systems or customer management software.

Responsibilities

Engage with potential business customers through outbound phone calls, emails, and other communication channels.
Introduce technology products and services to prospective clients.
Build rapport with decision-makers and identify potential business opportunities.
Ask relevant questions to understand customer needs and determine potential fit.
Schedule qualified meetings for senior sales representatives.
Maintain accurate records of customer interactions and follow-ups in CRM systems.
Work toward individual and team performance targets.
Participate in ongoing training, coaching, and professional development.