Customer Service Representative - Tech Sales
About The Position
Huzzle connects talent with opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Its clients include startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Employees are placed directly with a client as members of its team. The client is a fast-growing B2B sales development agency that helps technology companies generate new business opportunities and grow revenue. It works with businesses in SaaS, software development, IT infrastructure, networking, and cybersecurity. This entry-level opportunity in Woburn, Massachusetts, is intended for motivated people with customer-facing experience who want to move into B2B technology sales. No prior sales experience or college degree is required. The company provides comprehensive training, structured onboarding, coaching, and hands-on support. The role is full-time and on-site.
Requirements
- Previous experience in customer service or another customer-facing environment.
- Clear, confident, and professional spoken English, with strong phone communication skills.
- A motivated, proactive personality and genuine desire to learn and succeed.
- Willingness to receive feedback, develop new skills, and continuously improve.
- A positive attitude and ability to handle challenges and rejection professionally.
- Strong interpersonal skills, including comfort speaking with new people, building relationships, and maintaining engaging conversations.
- A goal-oriented mindset and motivation by targets, personal development, and measurable achievements.
- Must live within approximately one hour of Woburn, Massachusetts, and be able to work on-site.
Nice To Haves
- Experience in customer service, call center, or telesales environments.
- Retail or hospitality experience involving regular customer interaction.
- B2C sales experience, including door-to-door, solar, insurance, or other commission-based sales.
- Experience in financial services, financial advisory, or insurance.
- Previous sales internships or exposure to business development.
- Familiarity with CRM systems or customer management software.
Responsibilities
- Engage prospective business customers through outbound phone calls, emails, and other communication channels.
- Introduce technology products and services to prospective clients.
- Build rapport with decision-makers and identify potential business opportunities.
- Ask questions to understand customer needs and assess potential fit.
- Schedule qualified meetings for senior sales representatives.
- Maintain accurate records of customer interactions and follow-ups in CRM systems.
- Work toward individual and team performance targets.
- Participate in ongoing training, coaching, and professional development.
Benefits
- Opportunity to work with a growing, ambitious sales team.
- Structured onboarding, hands-on support, and team collaboration.
- Long-term career opportunities with a high-growth business.
- Collaborative, on-site working environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
