Customer Sales & Service Representative
About The Position
Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative in Laurel, Mississippi. The representative provides professional, timely support to the sales team and customers in a fast-paced, team-oriented environment. The role partners with customers and Account Managers to identify products and services, meet customer needs, and build positive ongoing business relationships. Duties include handling customer inquiries, quotes, orders, expediting and returns, sourcing parts, assisting with sales, helping in the stockroom, and driving and delivering materials to customers. The position is performed onsite and is not eligible for relocation benefits. Applicants must be authorized to work in the United States; visa sponsorship is not available.
Requirements
- At least 1 year of customer service or inside sales experience.
- Strong attention to detail.
- High school diploma or equivalent.
- Ability to lift up to 50 lbs.
- Valid driver's license and clean driving record (MVR).
- Must be authorized to work in the United States.
Responsibilities
- Provide professional and timely support to the sales team and customers.
- Partner with customers and Account Managers to identify products and services, solve customer needs, and build ongoing positive business relationships.
- Process customer inquiries, quotes, orders, expediting requests, and returns.
- Source parts.
- Assist in generating sales.
- Help in the stockroom as needed.
- Drive and deliver materials to customers.
Benefits
- Competitive hourly pay.
- Monthly, quarterly, and annual bonus opportunities.
- 401(k) with company match.
- Insurance.
- Time off.
- Tuition reimbursement.
- Employee assistance.
- Career paths in sales, operations, or management throughout the country.
- Professional development and training.
- Great work/life balance.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
