Customer Service Sales Representative

SPI - Specialty Products & Insulation • Atlanta, GA

4d • $20 - $40

About The Position

The Customer Service Sales Representative serves as the key customer contact for the branch, providing order support and product information. The role works closely with Outside Sales Representatives, Production Personnel, Inside Sales, Credit, and Delivery to support order fulfillment. The position calls for a resourceful team player with a positive, professional attitude who can provide high-quality customer service and process customer orders and requests.

Requirements

• Be at least 18 years of age.
• Have 1–2 years of experience in a customer service role.
• Be able to perform basic math calculations.
• Have a personable, enthusiastic, and engaging personality.
• Have excellent verbal and written communication skills.
• Have customer service, analytical, and problem-solving skills.
• Have proficient computer skills.
• Have a valid driver's license if operating a vehicle for company purposes.

Responsibilities

• Maintain a positive rapport with customers and provide world-class service.
• Provide customer order support and product information.
• Process and review dealer orders, requests, and system-generated acknowledgements.
• Work with Outside Sales Representatives, Production Personnel, Inside Sales, Credit, and Delivery to support order fulfillment.
• Perform other duties, tasks, or responsibilities as assigned.

Benefits

• Competitive compensation
• Medical, dental, and vision coverage
• Strive Wellness Program
• 401(k) matching
• Paid holidays and paid time off
• AssuredExcellence® minimal-to-no-cost medical care and prescription drugs
• Flexible Spending Accounts for healthcare and dependent care
• Health Spending Account with employer contribution
• Life and disability insurance
• Employee Assistance Program
• Employee referral bonus
• Paid military leave
• Tuition reimbursement
• Length of Service Award

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed